Tennis is fun before anything else. However, it is not easy to keep it that way and work hard on your development. Well designed internal processes can welcome, onboard and engage new customers with a starting program, then track their progress and recommend proper continuation goals.
Gamification is the application of game-design elements and game principles in non-game contexts. It can also be defined as a set of activities and processes to solve problems by using or applying the characteristics of game elements.
Any business can benefit of transforming daily operations to something more interesting. It is valid for the customers, but also very valid for the team.
Being an information system, MY TENNIS supports flexible gamification processes, so a strategy about team member/client's motivation can be implemented.
According Tennis Europe report 2018 top two reasons to quit tennis are - "prefer other sport activities" 30% and "tennis is not fun anymore" 24%. Root causes can be summed up as:
With MY TENNIS CRM, your club can prepare amusing initial tennis programs for the children and beginners, with lots of games and mini-awards when goals are achieved. With MY TENNIS CRM the coaches team-up with customers and parents at another level of transparency about players development. With MY TENNIS CRM you maximize the capacity by switching to group sessions without losing personal care.
Transforming the education process into tennis journey - that is our mission.